Our Services

Everything Your Practice Needs to Get Paid

From claims submission to credentialing, we offer a full suite of billing services designed specifically for mental health, behavioral health, and home health providers.

Core Services

Our foundational billing and RCM services — available as a complete package or tailored to your practice's needs.

Claims Submission & Management

We handle every aspect of claims submission — from accurate charge entry and coding to electronic submission and payment posting. Our team tracks every claim through its full lifecycle, ensuring nothing falls through the cracks.

  • Electronic claims submission to all major payers
  • Charge entry and CPT/ICD-10 coding review
  • ERA/EOB posting and reconciliation
  • Real-time claim status tracking

Revenue Cycle Management

Our end-to-end RCM service covers every touchpoint from insurance verification to final payment. We identify revenue leakage, optimize your fee schedule, and implement best practices that keep your cash flow strong.

  • Insurance eligibility and benefits verification
  • Fee schedule analysis and optimization
  • A/R management and aging report review
  • Monthly financial performance reporting

Provider Credentialing

Getting credentialed with insurance panels is time-consuming and complex. We manage the entire process — from initial applications to re-credentialing — so you can start seeing insured patients faster.

  • Initial credentialing with all major payers
  • CAQH profile setup and maintenance
  • Re-credentialing and contract renewals
  • Group and individual provider enrollment

Denial Management & Appeals

Denied claims cost your practice money. Our denial management team analyzes every rejection, identifies root causes, and pursues aggressive appeals to recover revenue you've already earned.

  • Denial root cause analysis
  • Timely appeals and resubmissions
  • Payer-specific denial trend tracking
  • Corrective action plans to prevent recurrence

Reporting & Analytics

You can't improve what you can't measure. We provide clear, actionable financial reports that give you full visibility into your practice's billing performance — no jargon, just insights.

  • Monthly revenue and collections reports
  • Denial rate and clean claim rate tracking
  • Days in A/R and aging analysis
  • Custom KPI dashboards on request

Practice Billing Audits

Not sure if your current billing is leaving money on the table? Our billing audit service reviews your existing processes, identifies gaps, and delivers a clear action plan to improve your revenue.

  • Comprehensive billing process review
  • Coding accuracy assessment
  • Payer contract analysis
  • Written recommendations report
Flexible Options

Flexible Services to Fit Your Practice

Enhance your RCM package with optional services, or select standalone solutions for the specific administrative support your practice needs.

Optional Add-Ons

For clients enrolled in an RCM package

Patient Billing & A/R Management

We handle patient statements, payment plans, and A/R follow-up with professionalism and compassion — protecting your patient relationships while recovering outstanding balances.

  • Patient statement generation and mailing
  • Payment plan setup and management
  • Online patient payment portal support
  • A/R aging review and follow-up

Insurance Verification

We verify patient insurance benefits and eligibility in real time before claims are submitted, so you know exactly what will be covered and can update the chart with accurate insurance information.

  • Real-time eligibility checks
  • Benefits verification for behavioral health services
  • Chart updates with verified insurance information
  • Prior authorization management

Payer Enrollment

We manage the enrollment process with individual payers to ensure your practice is set up to bill and receive payment from every relevant insurance network.

  • New payer enrollment applications
  • Enrollment status tracking and follow-up
  • Electronic funds transfer (EFT) setup
  • Re-enrollment for practice changes

Rate Negotiation

We advocate on your behalf to negotiate better reimbursement rates with payers — maximizing what your practice earns for the services you provide.

  • Payer contract review and analysis
  • Rate comparison against market benchmarks
  • Negotiation support and documentation
  • Contract renewal strategy

Appeals

When claims are denied or underpaid, we build and submit thorough appeals backed by clinical documentation and payer-specific knowledge to recover every dollar owed.

  • First-level and second-level appeals
  • Clinical documentation review
  • Payer-specific appeal strategy
  • Tracking and outcome reporting

Standalone Services

For practices that need a specific service without enrolling in RCM

Patient Billing & A/R Management — Standalone

Need patient billing support without a full RCM package? We offer patient statement management, payment plans, and A/R follow-up as a standalone engagement for practices that handle their own insurance billing.

Insurance Verification — Standalone

Already managing your own billing but need reliable eligibility checks? We provide insurance verification and benefits confirmation as a standalone service — no RCM enrollment required.

Payer Enrollment — Standalone

Need to get enrolled with a specific payer but not ready for a full RCM package? We handle payer enrollment applications, status tracking, and EFT setup as a standalone service.

Not Sure Which Services You Need?

Schedule a free consultation and we'll assess your practice's billing needs and recommend the right solution.

Schedule a Free Consultation